Support

Search the guide, ask on Discord, or open a ticket. Tickets get a reply within 1 to 2 business days.

Find an answer

Ask on Discord

Quick questions and tips. Message Peakz at peakz9155.

Message on Discord

Open a ticket

Bugs, crashes, purchases and feature ideas. Reply within 1 to 2 business days.

Open a ticket

For Layerify bought here or on Superhive. Fields marked optional can be left empty.

Tips for a quick fix

Replies within 1 to 2 business days. You get an email for every reply.

Copy Support Info

Open Layerify in Blender’s Image Editor.
Press ? to open the help sheet.
Click Copy Support Info at the top.
Paste it into the Support Info field.

A report that gets fixed fast

The steps in order, from opening the image
What you expected, and what you saw
Any error message, copied exactly
A screenshot or a short clip

Just a quick question?

Ask on Discord

What is it about?

Bug or crash Something breaks or looks wrong How do I… A question about using Layerify Purchase or license Orders, seats, downloads Feature idea Something you would like to see

Replies come to this address.

Summary

What did you do?

The steps in order, for example: opened a PSD, added a Levels layer, pressed Apply.

What did you expect, and what happened instead?

Copy any error message exactly as Layerify or Blender shows it.

Details

Support Info (optional)

In Layerify, press ? and click Copy Support Info at the top of the sheet, then paste it here. It tells Peakz your Blender, Layerify and system versions.

I can’t open Layerify to copy it

Files (optional)

Screenshots, a short screen recording or a small zip. Up to 3 files, 10 MB each.

Link to bigger files (optional)

For a .blend or anything over 10 MB: a Google Drive, Dropbox or WeTransfer link.

Where did you buy Layerify?

This site Superhive

Order number (optional)

From your receipt email. It helps find your purchase.

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